Fleet insurance claims software
Organise fleet insurance claims with incident records, supporting documents, survey status, settlement details, and claims reports.
- 01
Record the incident
Create the claim against the correct asset and enter the event details. Gather evidence while the incident and damage can still be documented clearly.
- 02
Track the review
Add supporting documents and update claim and survey stages as information arrives. Follow up with the insurer using the recorded case details.
- 03
Record settlement
Enter the approved amount, deductions, payment date, and explanation of any variance. Close the record after settlement is documented.
Quick answer
What is MoboSafe Fleet Insurance Claims?
MoboSafe provides an insurance-claim workflow for fleet assets affected by accidents, theft, damage, or other recorded incidents. Teams can attach incident evidence, track claim stages and survey dates, record settlement amounts, and review claims history by asset, incident type, insurer, or period.
Capabilities at a glance
Keep the incident file and claim history together.
An insurance claim can involve a driver, depot manager, workshop, insurer, and finance team. A single case record helps keep the incident description, photographs, estimates, correspondence, and settlement details together rather than scattered across messages and folders.
Structured incident records
Select the affected asset, incident type, date, time, and location. Record a description and estimated damage amount for follow-up.
Supporting documents
Attach police reports, damage photographs, repair estimates, witness statements, and the relevant insurance policy to the claim record.
Claim-stage tracking
Follow stages including Filed, Under Review, Survey Completed, Approved, Rejected, and Settled. Review handler details and survey dates.
Settlement comparison
Record payment dates, settlement amounts, deductions, and differences from the original estimate. Use the history for internal reporting and renewal discussions.
Record the incident, review and settlement.
The incident. The evidence. The outcome.
Record the incident
Create the claim against the correct asset and enter the event details. Gather evidence while the incident and damage can still be documented clearly.
Track the review
Add supporting documents and update claim and survey stages as information arrives. Follow up with the insurer using the recorded case details.
Record settlement
Enter the approved amount, deductions, payment date, and explanation of any variance. Close the record after settlement is documented.
Record the incident
Create the claim against the correct asset and enter the event details. Gather evidence while the incident and damage can still be documented clearly.
Track the review
Add supporting documents and update claim and survey stages as information arrives. Follow up with the insurer using the recorded case details.
Record settlement
Enter the approved amount, deductions, payment date, and explanation of any variance. Close the record after settlement is documented.
Claim files and settlement comparisons.
- Claim document file
- Asset claims history
- Estimated versus settled amounts
- Insurer and incident reports
Evaluate your internal claims process.
- Choose this for internal case tracking
- Keep incident details, evidence, estimates, survey dates and correspondence against the affected asset. Your team updates stages as information arrives from the insurer and records the settlement outcome for internal reporting.
- Assign the insurer handoff
- Identify who notifies the insurer, collects the required documents and updates the case. Review a case from incident to recorded settlement, including deductions and variance from the estimate. The insurer and policy determine coverage and the claim decision.
Confirm the documents your insurer requires and the people responsible for notifications, evidence collection, and follow-up. MoboSafe records the claim workflow; coverage, approval, deadlines, and settlement decisions remain subject to the insurer and policy.
Module access, vehicle and storage limits, hardware, and supported integrations depend on your subscription and configuration. Scope your quote around the required workflows, including any third-party charges.
Review a fleet claim fileClaim tracking and insurer handoff questions.
Does MoboSafe approve insurance claims?
No. It helps your team document and track a claim. The insurer determines coverage, assesses the claim, and decides the settlement under the policy.
Can we compare claims across vehicles?
Yes. Claims reports can be organised by asset, incident type, insurer, or period to review frequency, amounts, and settlement history.
Does a claim status mean MoboSafe submitted the case to the insurer?
The documented workflow lets your team add documents and update claim and survey stages as information arrives. A recorded status is an internal tracking record, not confirmation of an insurer submission. Keep the insurer’s acknowledgement and correspondence with the case.
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Explore tracking, trips, assets, fuel, inventory, accounting, and payroll with the MoboSafe team. Build a rollout around the workflows your fleet needs.